Exports Customer Service Specialist (Chemicals Industry)

Εταιρεία

Manpower Group, on behalf of its client, an International Chemical’s company and a leading global provider of industrial cleaning and hygiene products, is in search of an Exports Customer Service Specialist (B2B), to join the company’s office in the Northern Suburbs of Athens, Greece.

Περιγραφή

The Role:
The job holder will work closely with internal and external stakeholders, mainly providing overall reliable customer service, responding to incoming calls from customers and field sales associates, in a manner that maintains good external, but also internal customer relations.

More specifically:
• Place and process orders using SAP
• Monitor order status and handle deliveries
• Handle customer requests, inquiries and complaints
• Handle returns from customers, equipment on loan and equipment on rent
• Prepare department reports and billing information
• Contact 3PLs and Sales teams to provide knowledgeable information to customers
• Contribute to team KPIs and ensure compliance with external and internal auditing requirements
• Handle incoming calls in a prompt and professional manner

Candidate Profile:
• 3-5 years of experience in Supply Chain/Back Office/Logistics, ideally in a multinational company
• University Degree in Business Administration, Finance, Supply Chain Management or Logistics
• Proficient user of Excel and familiar with formulas such as: Vlookup, Pivot Tables and reporting
• Experience with SAP would be highly preferred
• Fluent in English language
• Ability to interact professionally with others and work independently in a fast-paced environment
• Excellent communication skills and problem solving
• Highly dependable team player
• Ability to prioritize workload and complete responsibilities on time

What is offered:
• Competitive Salary
• Annual Bonus
• Monthly Meal Vouchers
• Laptop
• Medical Plan

#Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece

ManpowerGroup Greece was founded in 1998. Our innovative workforce solutions and services are offered through the network of 3 offices in Athens, Thessaloniki and Cyprus. We source, assess, develop and manage talent across a wide range of skills and industries. Certified by the international quality standard ISO 9001: 2008 in the fields of sourcing, recruiting and temporary staffing solutions. Visit and learn more about ManpowerGroup Greece: www.manpowergroup.gr

Τόπος Εργασίας:

Greece

Διαθεσιμότητα:

Τύπος θέσης εργασίας:

Δημοσιεύτηκε:

06/10/2021

Κωδικός Εργασίας:

100693

Προβολές:

522

Όνομα Υποκαταστήματος:

Αριθμός ανοιχτών θέσεων εργασίας:

1
 
 

Exports Customer Service Specialist (Chemicals Industry)

Greece
06/10/2021
100693
522
1

Εταιρεία

Manpower Group, on behalf of its client, an International Chemical’s company and a leading global provider of industrial cleaning and hygiene products, is in search of an Exports Customer Service Specialist (B2B), to join the company’s office in the Northern Suburbs of Athens, Greece.

Περιγραφή

The Role:
The job holder will work closely with internal and external stakeholders, mainly providing overall reliable customer service, responding to incoming calls from customers and field sales associates, in a manner that maintains good external, but also internal customer relations.

More specifically:
• Place and process orders using SAP
• Monitor order status and handle deliveries
• Handle customer requests, inquiries and complaints
• Handle returns from customers, equipment on loan and equipment on rent
• Prepare department reports and billing information
• Contact 3PLs and Sales teams to provide knowledgeable information to customers
• Contribute to team KPIs and ensure compliance with external and internal auditing requirements
• Handle incoming calls in a prompt and professional manner

Candidate Profile:
• 3-5 years of experience in Supply Chain/Back Office/Logistics, ideally in a multinational company
• University Degree in Business Administration, Finance, Supply Chain Management or Logistics
• Proficient user of Excel and familiar with formulas such as: Vlookup, Pivot Tables and reporting
• Experience with SAP would be highly preferred
• Fluent in English language
• Ability to interact professionally with others and work independently in a fast-paced environment
• Excellent communication skills and problem solving
• Highly dependable team player
• Ability to prioritize workload and complete responsibilities on time

What is offered:
• Competitive Salary
• Annual Bonus
• Monthly Meal Vouchers
• Laptop
• Medical Plan

#Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece

ManpowerGroup Greece was founded in 1998. Our innovative workforce solutions and services are offered through the network of 3 offices in Athens, Thessaloniki and Cyprus. We source, assess, develop and manage talent across a wide range of skills and industries. Certified by the international quality standard ISO 9001: 2008 in the fields of sourcing, recruiting and temporary staffing solutions. Visit and learn more about ManpowerGroup Greece: www.manpowergroup.gr