Customer Service Agent – Front Office (Patra)

Εταιρεία

ManpowerGroup, on behalf of Kärcher, a worldwide leader in cleaning solutions with around 15.330 employees in 80 countries and innovative products for professional and domestic customers, is looking for a Customer Service Agent—front Office in Patra.
Kärcher has established a renowned reputation for fostering an innovative culture, evidenced by its remarkable record of launching more than 90% of its products in the past five years. The driving force behind their achievements is undoubtedly their workforce – a team characterized by their expertise, unwavering determination, creative concepts, and loyalty to the company`s mission.
100% of employees in Greece believe that Kärcher is an environmentally responsible company, 97% mentioned that they are proud to tell others that they work for this company, and 92% feel encouraged to come up with new and better ways of doing things.
We are the Kärchers - Wanna WOW with Us?
Together towards a clean world!
📌 Location: Patra
📍 Working Model: On-Site
🖋️You will be reporting to: Branch Manager

Duties/Responsibilities:

•Customer Assistance
•Information and Counselling about Retail products, Spare parts/accessories
•Issue resolution with transport for customer deliveries
•Customer Complaints and claims assistance
•Support between internal departments, Kärcher branches, and customers
•Support for the internal and external commercial Network
•Sales support to the store customers
•Marketing Orders entry, Management, and support for their Campaigns
•Entry Management of General Customer Orders
•Issues Resolution with Standard & online channel orders
•Management support to the Logistics Department and the External Operator
•Reimbursements
•In-store stock management in collaboration with the Branch Manager
•Stock census in collaboration with the Branch Manager
•In-store customer experience optimization

Περιγραφή

•A medium or High Degree in Professional Training, in Administration and Accounting will be valuable
•Minimum of 3 provable years of experience as a Customer Service agent
•Fluent in the English language, written and spoken.
•IT knowledge, at a user level (Word, PowerPoint, Excel)
•SAP knowledge will be valuable
•Organizational skills
•Customer-oriented
•Team worker
•Analytical Skills and detail-oriented

Benefits:
•💰Competitive Salary
•🏥Medical Insurance
•📈Bonus scheme

#Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece

Τόπος Εργασίας:

Greece

Διαθεσιμότητα:

Τύπος θέσης εργασίας:

Δημοσιεύτηκε:

07/05/2025

Κωδικός Εργασίας:

102009

Προβολές:

21

Όνομα Υποκαταστήματος:

Αριθμός ανοιχτών θέσεων εργασίας:

1
 
 

Customer Service Agent – Front Office (Patra)

Greece
07/05/2025
102009
21
1

Εταιρεία

ManpowerGroup, on behalf of Kärcher, a worldwide leader in cleaning solutions with around 15.330 employees in 80 countries and innovative products for professional and domestic customers, is looking for a Customer Service Agent—front Office in Patra.
Kärcher has established a renowned reputation for fostering an innovative culture, evidenced by its remarkable record of launching more than 90% of its products in the past five years. The driving force behind their achievements is undoubtedly their workforce – a team characterized by their expertise, unwavering determination, creative concepts, and loyalty to the company`s mission.
100% of employees in Greece believe that Kärcher is an environmentally responsible company, 97% mentioned that they are proud to tell others that they work for this company, and 92% feel encouraged to come up with new and better ways of doing things.
We are the Kärchers - Wanna WOW with Us?
Together towards a clean world!
📌 Location: Patra
📍 Working Model: On-Site
🖋️You will be reporting to: Branch Manager

Duties/Responsibilities:

•Customer Assistance
•Information and Counselling about Retail products, Spare parts/accessories
•Issue resolution with transport for customer deliveries
•Customer Complaints and claims assistance
•Support between internal departments, Kärcher branches, and customers
•Support for the internal and external commercial Network
•Sales support to the store customers
•Marketing Orders entry, Management, and support for their Campaigns
•Entry Management of General Customer Orders
•Issues Resolution with Standard & online channel orders
•Management support to the Logistics Department and the External Operator
•Reimbursements
•In-store stock management in collaboration with the Branch Manager
•Stock census in collaboration with the Branch Manager
•In-store customer experience optimization

Περιγραφή

•A medium or High Degree in Professional Training, in Administration and Accounting will be valuable
•Minimum of 3 provable years of experience as a Customer Service agent
•Fluent in the English language, written and spoken.
•IT knowledge, at a user level (Word, PowerPoint, Excel)
•SAP knowledge will be valuable
•Organizational skills
•Customer-oriented
•Team worker
•Analytical Skills and detail-oriented

Benefits:
•💰Competitive Salary
•🏥Medical Insurance
•📈Bonus scheme

#Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece