Czech Client Satisfaction Experts – Travel Industry (Remote)

Εταιρεία

Do you want to start a journey in the field of tourism as a customer expert in cooperation with some of the leading companies in the market?

Manpower Group Greece, on behalf of its client leading in its industry, is looking for a passionate client satisfaction expert who knows exactly how to make the most out of the clients’ experience!

Περιγραφή

What is on my responsibility?
- Retain a high level of customer service to clients at all times.
- Respond and record consumer inquiries/questions raised via inbound calls, mail, and online chat for customers to resolve any issues.
- Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
- Be able to offer recommendations to common problems or FAQs (frequently asked questions)
What is necessary for me to get the role
- Fluency in Czech language.
- Proficient English Skills (Oral &Written).
- Tech savvy.
- Previous experience in the field will be considered as an asset.
- Genuinely excited to respond to customers’ queries and problem-solving oriented.
- Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.

What will I gain?
- Competitive Salary (14 salaries per year).
- Sign in bonus.
- Indefinite Contract with the company.
- 2 Week Training.
- Multicultural environment
- Career Development Opportunities.
- Ticket Restaurant coupons monthly.
- Participation in Private Medical Insurance Program.
- Rewarding Bonus (10%) based on employee performance.
- Laptop & Headsets provided by the company.
- Flexible working hours.

Τόπος Εργασίας:

Greece

Διαθεσιμότητα:

Τύπος θέσης εργασίας:

Δημοσιεύτηκε:

23/03/2023

Κωδικός Εργασίας:

100957

Προβολές:

4089

Όνομα Υποκαταστήματος:

Αριθμός ανοιχτών θέσεων εργασίας:

1
 
 

Czech Client Satisfaction Experts – Travel Industry (Remote)

Greece
23/03/2023
100957
4089
1

Εταιρεία

Do you want to start a journey in the field of tourism as a customer expert in cooperation with some of the leading companies in the market?

Manpower Group Greece, on behalf of its client leading in its industry, is looking for a passionate client satisfaction expert who knows exactly how to make the most out of the clients’ experience!

Περιγραφή

What is on my responsibility?
- Retain a high level of customer service to clients at all times.
- Respond and record consumer inquiries/questions raised via inbound calls, mail, and online chat for customers to resolve any issues.
- Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
- Be able to offer recommendations to common problems or FAQs (frequently asked questions)
What is necessary for me to get the role
- Fluency in Czech language.
- Proficient English Skills (Oral &Written).
- Tech savvy.
- Previous experience in the field will be considered as an asset.
- Genuinely excited to respond to customers’ queries and problem-solving oriented.
- Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.

What will I gain?
- Competitive Salary (14 salaries per year).
- Sign in bonus.
- Indefinite Contract with the company.
- 2 Week Training.
- Multicultural environment
- Career Development Opportunities.
- Ticket Restaurant coupons monthly.
- Participation in Private Medical Insurance Program.
- Rewarding Bonus (10%) based on employee performance.
- Laptop & Headsets provided by the company.
- Flexible working hours.