Dutch Customer Service Advisor

Εταιρεία

Are you fluent in Dutch?
Do you want to gain experience in Customer Service?

ManpowerGroup Greece, on behalf of its client, is looking for Dutch Speakers.
Our client is a global BPO leader in customer support providing customized strategies for innovative brands.


📌 Location: Athens
📍 Working Model: hybrid or onsite
🖋️You will be reporting to Customer Service Supervisor

Περιγραφή

What you will do:
As a Dutch Customer Advisor, you will be responsible for providing exceptional customer service and resolving inquiries from customers through various channels such as phone, email, and chat.


More specifically:
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/customer service team targets and call-handling quotas
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies


What we are looking for:
• Fluency in Dutch language (C1-C2 level).
• Previous experience in customer service will be considered as an asset.
• Tech savvy.
• Proficient English Skills (Oral &Written).
• Enthusiastic, patient, empathetic, multi-tasking and communicative.


Compensation Package and Benefits:
• Competitive Salary.
• Indefinite Contract with the company.
• Career Development Opportunities.
• Participation in Private Medical Insurance Program.
• Rewarding Bonus based on employee performance.
• Laptop and headsets provided by the company.
• Flexible working hours.


👥 Recruitment Process:
• If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.
• As for the next steps, there will be 2 more interviews with the client either in person or online.

Τόπος Εργασίας:

Greece

Διαθεσιμότητα:

Τύπος θέσης εργασίας:

Δημοσιεύτηκε:

04/04/2024

Κωδικός Εργασίας:

101285

Προβολές:

4748

Όνομα Υποκαταστήματος:

Αριθμός ανοιχτών θέσεων εργασίας:

1
 
 

Dutch Customer Service Advisor

Greece
04/04/2024
101285
4748
1

Εταιρεία

Are you fluent in Dutch?
Do you want to gain experience in Customer Service?

ManpowerGroup Greece, on behalf of its client, is looking for Dutch Speakers.
Our client is a global BPO leader in customer support providing customized strategies for innovative brands.


📌 Location: Athens
📍 Working Model: hybrid or onsite
🖋️You will be reporting to Customer Service Supervisor

Περιγραφή

What you will do:
As a Dutch Customer Advisor, you will be responsible for providing exceptional customer service and resolving inquiries from customers through various channels such as phone, email, and chat.


More specifically:
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/customer service team targets and call-handling quotas
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies


What we are looking for:
• Fluency in Dutch language (C1-C2 level).
• Previous experience in customer service will be considered as an asset.
• Tech savvy.
• Proficient English Skills (Oral &Written).
• Enthusiastic, patient, empathetic, multi-tasking and communicative.


Compensation Package and Benefits:
• Competitive Salary.
• Indefinite Contract with the company.
• Career Development Opportunities.
• Participation in Private Medical Insurance Program.
• Rewarding Bonus based on employee performance.
• Laptop and headsets provided by the company.
• Flexible working hours.


👥 Recruitment Process:
• If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.
• As for the next steps, there will be 2 more interviews with the client either in person or online.