IT and Network Engineer - 1st Level Support
Εταιρεία
ManpowerGroup Greece, on behalf of its client, a smart office management firm, is seeking for an IT and Network Engineer - 1st Level Support to join their Customer Service Team.Workplace Location: Athens - Northern Suburbs
Περιγραφή
What you will be doing:As a member of the Customer Service Team, you will ensure reliable operations for the office building residents of 250+ people providing infrastructure and networking support. In addition, you will provide L1 network connectivity troubleshooting for MacOS, Winxx, iOS and Android.
More specifically you will:
Perform day-to-day networking and system tasks ensuring reliability, availability and serviceability with minimal interruption
Provide L1 technical support, responding to tickets from the internal users/clients
Provide support for problem identification, diagnosis and resolution and liaise with vendors as necessary, escalate and follow up, to ensure that the issue has been resolved
Coordinate these activities with the aid external partners, without disturbing the operations of the other systems
Maintain an incident report, by logging the incidents and their resolution
Requirements
Α Bachelor’s degree in Computer Science, Network and Communications or relevant field
2+ yrs of working experience in Networking technologies and Managed Switches (R and S, Firewalling, Security, VPNs, VLANs, QoS etc)
Experience in Wireless Technologies (Ubiquiti Networks, Cambium)
Ability to communicate with various levels of management and work closely with external IT System and Network teams
Strong communications skills, work ethic, team spirit and excellent problem-solving skills
Will be highly appreciated any knowledge
In xxnix (Ubuntu / CentOS / Redhat)
Benefits
Competitive salary based on experience
A dynamic professional environment
Opportunities for growth through training
Τόπος Εργασίας:
GreeceΔιαθεσιμότητα:
Τύπος θέσης εργασίας:
Δημοσιεύτηκε:
10/03/2023Κωδικός Εργασίας:
101253Προβολές:
455Όνομα Υποκαταστήματος:
Αριθμός ανοιχτών θέσεων εργασίας:
1IT and Network Engineer - 1st Level Support
Greece
10/03/2023
101253
455
1
Εταιρεία
ManpowerGroup Greece, on behalf of its client, a smart office management firm, is seeking for an IT and Network Engineer - 1st Level Support to join their Customer Service Team.Workplace Location: Athens - Northern Suburbs
Περιγραφή
What you will be doing:As a member of the Customer Service Team, you will ensure reliable operations for the office building residents of 250+ people providing infrastructure and networking support. In addition, you will provide L1 network connectivity troubleshooting for MacOS, Winxx, iOS and Android.
More specifically you will:
Perform day-to-day networking and system tasks ensuring reliability, availability and serviceability with minimal interruption
Provide L1 technical support, responding to tickets from the internal users/clients
Provide support for problem identification, diagnosis and resolution and liaise with vendors as necessary, escalate and follow up, to ensure that the issue has been resolved
Coordinate these activities with the aid external partners, without disturbing the operations of the other systems
Maintain an incident report, by logging the incidents and their resolution
Requirements
Α Bachelor’s degree in Computer Science, Network and Communications or relevant field
2+ yrs of working experience in Networking technologies and Managed Switches (R and S, Firewalling, Security, VPNs, VLANs, QoS etc)
Experience in Wireless Technologies (Ubiquiti Networks, Cambium)
Ability to communicate with various levels of management and work closely with external IT System and Network teams
Strong communications skills, work ethic, team spirit and excellent problem-solving skills
Will be highly appreciated any knowledge
In xxnix (Ubuntu / CentOS / Redhat)
Benefits
Competitive salary based on experience
A dynamic professional environment
Opportunities for growth through training